Frequently Asked Questions

FAQ

General questions

Who we are, where we work and what we handle.

We are a local handyman company in Myrtle Beach, SC. We handle home repairs, installations and small improvement projects: drywall, TV mounting, flooring, decks and fences, siding, painting, masonry, doors and shutters, and kitchen and bath updates.

Myrtle Beach, North Myrtle Beach, Surfside Beach, Conway, Carolina Forest, Market Common, Socastee, Murrells Inlet, Garden City, Little River, Pawleys Island and Loris. If you are close to these towns, call and ask.

Yes. Tidemark carries general liability insurance and we can send a certificate of insurance to you, your HOA or your property manager on request.

We handle fixture-level work such as faucets, toilets, shut-off valves, light fixtures on existing boxes and exhaust fans. New circuits, panel work, gas lines and refrigerant work go to licensed trade partners, and we coordinate with them when a project needs it.
FAQ

Pricing & scheduling

How estimates, billing and scheduling work.

Yes. Estimates are free in our service area. For simple jobs we can often quote from photos you text or email.

Most jobs are quoted as a fixed price after the estimate, so you know the total before work starts. Small repair visits have a one-hour minimum. Materials are listed separately on the quote.

Estimates are usually scheduled within two to three business days. Small jobs are often done within a week; larger projects such as decks or siding get a start date when you approve the quote.

We offer 10% off labor for seniors and military families, and a reduced rate when you bundle several small jobs into one visit.
FAQ

Projects & warranty

What to expect during and after the job.

We need someone to let us in on the first day. Many landlords and vacation rental owners give us a lockbox or door code, and we send photos when the work is done.

Yes. We can supply all materials, or install products you have already purchased as long as they fit the job and include the right hardware.

Our labor is backed by a one-year workmanship warranty. Manufacturer warranties apply to the products we install.

Always. We protect floors and furniture during the work and haul away debris and packaging when we leave.